Spa Etiquette


If you arrive 15 minutes or more late for a scheduled appointment, the service provider has the right to refuse or shorten service to ensure that their next scheduled appointment is on time. All multiple service bookings or bookings for multiple clients must be pre-paid with 72 hour cancellation policy. If not cancelled within 72 hours, appointment is void and payment is not refunded. No shows or late arrivals will also not be refunded.

Cancellation Policy

Should a cancellation or date change be necessary, we require a minimum of 24-hours advance notice for any single service to avoid a cancellation fee. A 72-hour notice is required for any multiple service appointment, including when you schedule one or more appointments for you and a friend, a spa package cancellation/date change. Appointments cancelled in less than the required time will be charged the full price for each service. Pre-payment of services is required when two or more services are scheduled.


To accomodate your appointment needs, we recommend that you schedule your next service prior to your departure. This ensures availability for the time, day of week and service provider of your choice. A valid major credit card (MasterCard, Visa, Discover) is required to hold your reservation.


To maintain our spa environment, all cell phones must be turned off in the spa. If you need to be reached in an emergency, you may leave our front desk number. We will notify you immediately if needed.

What to Bring

We provide bathrobes and slippers during your visit. We also have a shower with hair and body products for your convenience. We will not be responsible for your jewelry or other valuables; if you need a safe place to keep them, please ask in advance.

Gift Certificates

All gift certificates expire 6 months from the date of purchase and are not redeemable for cash or tips. We cannot accept or verify lost gift certificates. All gift certificates must be presented at the time of service or you must pay by other means. All gift certificates are non-refundable. Gift certificates can be used at either spa location depending on service and availibility.


Our best reward is your recommendation of our spa to your family and friends. A minimum of 15% gratitiy will be added for multiple services or persons.


The spa is an adult oriented atmosphere. Only children receiving services are welcome.