{"id":3362,"date":"2014-11-24T10:57:50","date_gmt":"2014-11-24T10:57:50","guid":{"rendered":"http:\/\/thefranklinspa.com\/?page_id=3362"},"modified":"2025-11-17T04:36:05","modified_gmt":"2025-11-17T04:36:05","slug":"customer-feedback","status":"publish","type":"page","link":"https:\/\/thefranklinspa.com\/index.php\/customer-feedback\/","title":{"rendered":"Customer Feedback"},"content":{"rendered":"[vc_row][vc_column width=&#8221;1\/1&#8243;]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3461-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3461\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php\/wp-json\/wp\/v2\/pages\/3362#wpcf7-f3461-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3461\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3461-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h2>Tell Us About Your Visit\n<\/h2>\n<p>Franklin Spa is committed to continuously improving customer service. We need your input to help us accomplish this goal. Please take a moment to complete the questionnaire. We value your comments and suggestions.\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Phone Number\" value=\"\" type=\"text\" name=\"text-phone\" \/><\/span>\n<\/p>\n<p>Please contact me:<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"radio-44\"><span class=\"wpcf7-form-control wpcf7-radio customerfeedbck_radiobtn\"><span class=\"wpcf7-list-item first\"><span class=\"wpcf7-list-item-label\">Yes<\/span><input type=\"radio\" name=\"radio-44\" value=\"Yes\" \/><\/span><span class=\"wpcf7-list-item last\"><span class=\"wpcf7-list-item-label\">No<\/span><input type=\"radio\" name=\"radio-44\" value=\"No\" \/><\/span><\/span><\/span>\n<\/p>\n<p><span id=\"wpcf7-69d105150c465-wrapper\" class=\"wpcf7-form-control-wrap homehfield-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-69d105150c465-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-69d105150c465-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"homehfield\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<p>Please check all services you received:\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-235\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Massage\" \/><span class=\"wpcf7-list-item-label\">Massage<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Body Treatment\" \/><span class=\"wpcf7-list-item-label\">Body Treatment<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Facial\" \/><span class=\"wpcf7-list-item-label\">Facial<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Waxing\" \/><span class=\"wpcf7-list-item-label\">Waxing<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Manicure\" \/><span class=\"wpcf7-list-item-label\">Manicure<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Pedicure\" \/><span class=\"wpcf7-list-item-label\">Pedicure<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Hair Services\" \/><span class=\"wpcf7-list-item-label\">Hair Services<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"checkbox-235[]\" value=\"Other\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Please name the service provider(s) that performed your services (optional):<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-762\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Service Provider\" value=\"\" type=\"text\" name=\"text-762\" \/><\/span>\n<\/p>\n<p>[textarea textarea-766 placeholder \"What did you enjoy MOST about your experience at Franklin Spa?\" maxlength:300]\n<\/p>\n<p>[textarea textarea-194 placeholder \"What did you enjoy LEAST about your experience at Franklin Spa?\" maxlength:300]\n<\/p>\n<p>Please rate the following statements regarding your experience at the Franklin Spa.\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"radio-45\"><span class=\"wpcf7-form-control wpcf7-radio customerfeedbck_radiobtn\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"radio-45\" value=\"Overall, I was satisfied with my experience.\" \/><span class=\"wpcf7-list-item-label\">Overall, I was satisfied with my experience.<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"radio-45\" value=\"The agent who booked my appointment was helpful.\" \/><span class=\"wpcf7-list-item-label\">The agent who booked my appointment was helpful.<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"radio-45\" value=\"I received a friendly greeting from the spa desk staff.\" \/><span class=\"wpcf7-list-item-label\">I received a friendly greeting from the spa desk staff.<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"radio-45\" value=\"The provider exemplified competency about my service(s).\" \/><span class=\"wpcf7-list-item-label\">The provider exemplified competency about my service(s).<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"radio-45\" value=\"All areas of Franklin Spa were clean.\" \/><span class=\"wpcf7-list-item-label\">All areas of Franklin Spa were clean.<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"radio-45\" value=\"All spa equipment was in working order.\" \/><span class=\"wpcf7-list-item-label\">All spa equipment was in working order.<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"radio-45\" value=\"Franklin Spa was a very relaxing environment.\" \/><span class=\"wpcf7-list-item-label\">Franklin Spa was a very relaxing environment.<\/span><\/span><\/span><\/span>\n<\/p>\n<p>Please enter the text next to the field below:\n<\/p>\n<div class=\"row\">\n\t<div class=\"col span_6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"captcha-681\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-captchar\" autocomplete=\"off\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"captcha-681\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col span_6\">\n\t\t<p><input type=\"hidden\" name=\"_wpcf7_captcha_challenge_captcha-681\" value=\"3238410195\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wpcf7-form-control wpcf7-captchac wpcf7-captcha-captcha-681\" width=\"72\" height=\"24\" alt=\"captcha\" src=\"https:\/\/thefranklinspa.com\/wp-content\/uploads\/wpcf7_captcha\/3238410195.png\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3362","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/pages\/3362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/comments?post=3362"}],"version-history":[{"count":3,"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/pages\/3362\/revisions"}],"predecessor-version":[{"id":3463,"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/pages\/3362\/revisions\/3463"}],"wp:attachment":[{"href":"https:\/\/thefranklinspa.com\/index.php\/wp-json\/wp\/v2\/media?parent=3362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}